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Frequently Asked Questions
How long does shipping take for my House of EM5 order?▼
We typically process orders within 24 hours. Domestic shipping usually takes 3-5 business days, while international deliveries may take up to 10-14 days depending on your location.
What is your return policy for beauty products?▼
We offer a 15-day return policy for unopened and unused items. Due to hygiene standards, we cannot accept returns on products that have been opened or tested.
Which payment methods do you accept?▼
House of EM5 accepts all major credit cards, debit cards, PayPal, and secure digital wallets. All transactions are encrypted to ensure your personal information remains completely safe.
Are House of EM5 products safe for sensitive skin?▼
Yes, our beauty products are crafted with high-quality, skin-friendly ingredients. However, we always recommend performing a patch test before full application to ensure compatibility with your skin.
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Why Choose Us
Premium Fragrance Oils
Long-lasting scents crafted with high-quality concentrated ingredients.
Cruelty-Free Beauty
Ethically sourced products that are never tested on animals.
Fast Pan-India Shipping
Reliable and quick delivery directly to your doorstep nationwide.